1. Returns
We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
3. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at returns@homefashionhub.com.
4. Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@homefashionhub.com and we will provide you with exchange instructions.
6. Shipping
To return your product, email at Sales@homefashionhub.com and after you get the return label you should mail it at 2899 Steeles Ave W , North York, ON M3J 3A1 . You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us
If you have any questions on how to return your item to us, contact us at Support@homefashionhub.com